Welcome to Top of Carmel. By accessing our website or purchasing our products and services, you agree to the following terms and conditions. Please read them carefully.
1. Eligibility
To use our Services, you must:
- Be at least 18 years old
- Have the legal capacity to enter into a binding agreement
- Use the Service in compliance with all applicable laws and regulations
2. Account Registration
To access certain features, you may be required to create an account. You agree to:
- Provide accurate, complete, and current information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activities under your account
3. Use of Our Website & Services
Top of Carmel provides coffee machines, spare parts, and maintenance services for home and commercial use. You agree to:
- Use our website and services only for lawful business purposes
- Not use our platform for fraud, harassment, or illegal activities
- Not upload harmful, abusive, discriminatory, or unlawful content
- Not attempt to access, copy, modify, or exploit our website or systems
- Not use the Service to violate any intellectual property laws
4. Product Information & Accuracy
- We strive to keep product and service information accurate and up to date
- You are responsible for reviewing product details and service terms before purchase
- We are not liable for decisions made based on outdated or inaccurate listings, though we work to correct these promptly
Orders & Payments
- Pricing and availability are displayed on our website and may change without notice
- Paid plans are billed in advance (monthly or annually)
- Orders are confirmed once payment is successfully processed
- Sales are final except where a return or refund is required by law or covered under warranty
- We reserve the right to modify pricing or cancel orders placed in error
6. Customer Data & Communication
- Contact form submissions
- Uploaded documents (where applicable)
- Customer communications
- Service and maintenance records
7. Intellectual Property
All platform features, branding, software, design elements, and technology are the exclusive property of Top of Carmel.
8. Data Protection & Security
We implement reasonable technical and organizational security measures to protect your information.
9. Third-Party Integrations
Our platform may integrate with third-party services such as:
- CRM systems
- Payment processors
- Helpdesk software
- Analytics tools
10. Service Suspension & Termination
- You violate these Terms
- Your payment fails
- Your activity creates legal, operational, or security risks
- Required by law or regulatory authority
11. Limitation of Liability
The Service is provided “as is” and “as available.”
12. Governing Law
These Terms are governed by the laws of Ethiopia.
Any disputes shall be resolved in accordance with applicable local laws and jurisdiction.
.avif)
